"If I order Car tools from IAutotool, how will you ship them to me? How much is the delivery?"
We will choose the best and fastest courier for you according to your region, e.g. DHL, UPS and HK Post Air Mail.
Occasionally we have to change the courier you asked for because of regional restrictions, but if we changed the courier for your ordered products, we will notice you as soon as possible.
All items are free shipping from our online shop checkout system----IAutotool.com.
Occasionally we have to change the courier you have selected because of regional restrictions, but if the courier is changed later you won't be charged extra.
"Are the packages insured?"
Shipping with couriers is insured and trackable online. Once your goods are sent out we will email you the tracking number so you can trace your delivery. In rare cases of lost packages or mis-delivery, IAutotool will offer full assistance and if necessary make insurance claims in your place while shipping replacements to you.
"How long will it take to ship items to me?"
There is no single answer to this question: delivery time depends entirely on the items you ordered, the size of the order, and the destination. The majority of orders arrive at our customers within 10 days of placing an order online(3-8 days in most cases). Depending on what you order, your goods could arrive in a shorter timeframe than that.
If there are longer delays with an order for some reason, we will contact you. If you are concerned that an order is taking too long to deliver, please contact us quoting your order number and we will get back to you quickly.
